- Replacement Process. Call your caseworker or your local California Health and Human Services Agency office as soon as you realize your Medi-Cal card is missing.
- Deactivating the Old Card. While it may seem inconvenient, the Health and Human Services Agency must invalidate the old benefit identification card number and issue you a completely new one ...
- Interim Use of Benefits. You still can use your benefits while waiting for a new Medi-Cal card. ...
- Lost or stolen Medi-Cal Beneficiary Identification Cards (BIC): If you have just lost your BIC card, contact your local county worker for a replacement. ...
- The California Medical Board: (800) 430-4263.
- Medi-Cal Managed Care Ombudsman: (888) 452-8609.
- Medi-Cal Billing: (800) 541-5555.
How do I apply for an ID card in California?
To apply for an ID card: Complete a Driver’s License (DL) or ID Card Application. Visit a DMV office, where you will: Provide your social security number (SSN). Verify your identity with an acceptable identity document. Your current name needs to match the name on the identity document.
What is the new Medi-Cal beneficiary identification card?
New Medi-Cal Beneficiary Identification Cards. The Department of Health Care Services (DHCS) issues a plastic Benefits Identification Card (BIC) to each Medi-Cal recipient for identification purposes. Effective September 12, 2016 a new BIC card design will be implemented.
How do I replace a lost or stolen Medi-Cal card?
When you go in for medical care, tell the provider that you are in the process of replacing a lost card and that the old benefit identification card number no longer is active. The provider then will have to contact Medi-Cal to verify your coverage.
How to request a replacement dL or ID online?
You can also log into or create a DMV account to request a Replacement DL online. Request a replacement DL If your driver’s license (DL), identification (ID) card, or commercial driver’s license (CDL) has been lost, stolen, or damaged, you may request a replacement. How to Request a Replacement DL/ID
What to do if your Medi-Cal card is stolen?
How long does it take to get a lost Social Security card?
Can I use my old Medi-Cal card while waiting?
Can I order a new Medi-Cal card online?
If you do not get your L.A. Care ID card within a few weeks of enrolling, or if your card is damaged, lost or stolen, you may order a new one through L.A. Care Connect, your online member account, or by calling Member Services. L.A. Care will send you a new card. Call 1-888-839-9909 (TTY: 711).
How do I get my Medi-Cal card online?
Online: Apply online at www.CoveredCA.com . Applications are securely transferred directly to your local county social services office, since Medi-Cal is provided at the county level.
Who do I call if I lost my Medi-Cal card?
(800) 541-5555(800) 541-5555 Medi-Cal Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 541-5555 (outside of California, please call (916) 636-1980) for our Telephone Service Center.
How do I renew my California Benefits Identification Card?
How to renewOnline through MyBenefits CalWIN or Covered California.By phone at (415) 558-4700.Other ways to submit your renewal form: Email: [email protected]. Fax: (415) 355-2432. Mail: Human Services Agency, P.O. Box 7988, San Francisco, CA 94120.
How can I get my Medi-Cal ID number?
Where Can I Find My Card Number and Member Number? After you enroll in Medi-Cal, you will get an enrollment package in the mail from your insurance company. This package will include a membership card and information about your health insurance account.
What is California Benefits Identification Card?
BENEFITS IDENTIFICATION CARD This BIC is used to verify your eligibility for Medi-Cal benefits, allowing your Medi-Cal providers to bill for your medical and/or dental care.
How do I get proof of Medi-Cal coverage?
The family member can contact the responsible county for the deceased's Medi-Cal coverage information and request a reprint of their Form 1095-B. A forwarding address should be given if the Form 1095-B needs to be sent to a different address. To find an office near you please go to the county human services agency .
How do I know if my Medi-Cal is active online?
Another option is to use the MyBenefits CalWIN website to check your case status and benefits amount. The system also allows you to view any notices that were sent, such as requests for further documentation and whether you are eligible for additional assistance programs.
Is my Medi-Cal active?
Call Medi-Cal Directly You can also check on your Medi-Cal status by calling the Medi-Cal hotline at (800) 541-5555. If you're outside of California, call (916) 636-1980.
How do I get a new BIC from Medi-Cal?
Helpful Hints & ResourcesLost or stolen Medi-Cal Beneficiary Identification Cards (BIC): If you have just lost your BIC card, contact your local county worker for a replacement. ... The California Medical Board: (800) 430-4263.Medi-Cal Managed Care Ombudsman: (888) 452-8609.Medi-Cal Billing: (800) 541-5555.More items...•
Do Medi-Cal cards expire?
Medi-Cal members must renew their coverage each year to keep their health care benefits. Some members may be renewed automatically, but a packet will be mailed to members annually if the county is not able to verify all your information.
How long does it take to receive California ID in the mail 2021?
3-4 weeksYou will receive your new ID card via mail within 3-4 weeks. If you have not received your new ID card after 60 days, call us at 1-800-777-0133 to check the status.
How to contact Medi-Cal?
Click on the link entitled Local County Offices or call 1-800-541-5555 (TTY 1-800-430-70 77 ).
What is California Medi-Cal?
California Medi-Cal benefits provide coverage for “Essential Health Benefits,” such as. Medical supplies and devices (wheelchairs and oxygen tanks) Dental care is also provided through Medi-Cal on a fee-for-service basis through most of the state.
Can you use your Medi-Cal benefits to see more than one doctor?
If a beneficiary is seeing more than one doctor or dentist, they should tell each one about the other doctor or dentist who is providing treatment. Beneficiaries must use their Medi-Cal benefits properly and not abuse them. It is a crime to sell or lend a BIC to someone else.
Does California have a medicaid program?
In California, residents with limited means can access the state health care program. Medi-Cal is the state’s form of Medicaid, the federal and state program that pays for health care services for some people with limited financial resources. Medi-Cal recipients must show a card every time they access services.
Do you have to show a Medi-Cal card every time you access services?
Medi-Cal recipients must show a card every time they access services . If this card is lost or stolen, it must be replaced to keep the health care coverage current.
Who administers the Medi-Cal program?
The Department of Health Care Services ( DHCS) administers the Medi-Cal program. To decide whether an applicant would be eligible to receive help from the Medi-Cal program (and how much help they could receive), they will be asked to provide some personal information. Examples include the following:
Can I use my Medi-Cal benefits immediately?
Once an applicant is approved for Medi-Cal, they can start using their benefits immediately. New beneficiaries are issued a Medi-Cal Benefits Card (BIC). Under Medi-Cal card rules, health care and dental providers must see the BIC before they can provide services. The information on the card is also needed to bill Medi-Cal.
How long does it take to get a new ID card?
You should receive your new DL or ID card in the mail within four to six weeks . If you have not receive your DL and/or ID card, call 1-800-777-0133 to check the status.
What happens if you lose your driver's license?
If your driver’s license (DL), identification (ID) card, or commercial driver’s license (CDL) has been lost, stolen, or damaged, you may request a replacement.
How long is a temporary driver's license valid?
What to expect: If you applied for a replacement driver’s license or commercial driver’s license, you will be given a temporary license valid for 60 days. If you applied for an ID card, you will be given a receipt as proof of application.
When will California issue ID cards?
In California, DMV may issue an ID card to a person of any age. There are three types of ID cards: REAL ID card: As of the new May 3, 2023 deadline, you must present a federal compliant ID (such as a passport, military ID, or a REAL ID) to board a domestic flight or enter certain secure federal facilities like military bases, federal courthouses, ...
What is an ID card?
ID Cards. Identification (ID) cards are used to prove your identity or age (like driver’s licenses) but they do not allow you to operate a motor vehicle. In California, DMV may issue an ID card to a person of any age. There are three types of ID cards:
How long is a standard ID valid?
Standard ID cards are valid for six birthdates after the application date. Senior citizen ID card: Seniors 62 years old or older are eligible for a no-fee senior citizen ID card. Valid for eight birthdates after the application date.
How long does it take to get a real ID?
You will receive your new ID card via mail within 3-4 weeks.
Is there a fee to renew an ID card?
Generally, there is a nonrefundable fee to apply for a new ID card, to renew an ID card, or to change your name on your ID card. In certain circumstances, the fee may be waived or reduced:
What is a BIC card?
When you first become eligible for Medi-Cal, the State of California will send you a Medi-Cal Benefits Identification Card (BIC). The new BIC has State of California written on top and has pictures of poppy flowers. If you have been on Medi-Cal before or are currently on Medi-Cal your current BIC, which is a white card with blue writing, is still valid and will not be reissued unless you lose your card. Your BIC will be used by doctors and providers to verify your Medi-Cal eligibility.
Is my Medi-Cal card still valid?
If you have been on Medi-Cal before or are currently on Medi-Cal your current BIC, which is a white card with blue writing, is still valid and will not be reissued unless you lose your card. Your BIC will be used by doctors and providers to verify your Medi-Cal eligibility.
When will California poppy cards be available in 2021?
June 8, 2021. The Department of Health Care Services (DHCS) would like to remind providers that the California poppy and the blue and white versions of the Benefits Identification Card (BIC), are still to be accepted by providers.
Does a Medi-Cal BIC guarantee eligibility?
Possession of a Medi-Cal BIC does not guarantee eligibility. Providers may refer to the Eligibility: Recipient Identification section of the Part 1 provider manual for more details.
How to report an EBT card stolen?
If your EBT card is Lost or Stolen. Call customer service right away at (877) 328-9677. Wait through two card number prompts without entering your EBT card number and you will hear a prompt to report your card as lost or stolen. Once reported, your EBT card is disabled and you are told how to get a new card.
What is EBT card?
Electronic Benefit Transfer (EBT) Card. The EBT system is used in California for the delivery, redemption, and reconciliation of issued public assistance benefits, such as CalFresh, CalWORKs, and other food and cash aid benefits. EBT accessible in California, the other 49 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
Can I text my EBT card number?
Your county or the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN). If you are contacted about your EBT account, you should not provide any personal information.
Can I give out my social security number?
Never give out your social security number, EBT card number or PIN to anyone. If you have already provided card numbers and PINs to a third party you should call (877) 328-9677 to change your PIN or to report your EBT cards as lost or stolen.
Can I get a replacement EBT card?
If someone uses your card and personal identification number (PIN) to get benefits, these benefits may not be replaced. If your EBT card is damaged and it does not work (cannot be read) at retail or ATM locations, you should request a replacement EBT card as soon as possible.
What is a California Board of Registered Nursing?
To complain about any registered nurse who has acted in an unsafe or unprofessional manner or that an unlicensed person is illegally providing nursing care.
What is the phone number for Medi-Cal?
Medi-Cal Managed Care Ombudsman: (888) 452-8609. If you are on Medi-Cal and you have a complaint you cannot resolve with your health plan. Medi-Cal Billing: (800) 541-5555.
What to do if your Medi-Cal card is stolen?
If your card is damaged, stolen, or misplaced, request a new one from your county social services office as soon as possible to avoid billing issues.
How long does it take to get a lost Social Security card?
The amount of time it takes to receive your card depends on the county, but the wait generally is less than 30 days.
Can I use my old Medi-Cal card while waiting?
You still can use your benefits while waiting for a new Medi-Cal card. When you go in for medical care, tell the provider that you are in the process of replacing a lost card and that the old benefit identification card number no longer is active. The provider then will have to contact Medi-Cal to verify your coverage.
