
Call the number on the sticker on the front of your card to activate it. Now you can start using your Prepaid Benefits Cards to pay for prescriptions, doctor out-of-pocket amounts and lots more qualified expenses – all without spending your cash. What could be easier?
Full Answer
How does the Navia benefits card work?
The Navia Benefits Card is a Debit MasterCard® that allows you to access your benefit funds directly. Instead of paying out-of-pocket and waiting for a reimbursement, whenever you use the card, you pay for your purchase using the funds in your benefit! The Navia Benefits Card works with the following benefits: Health Care FSA.
How do I verify my naviabenefits account?
2) Launch the app and sign in with your Naviabenefits.com username and password. 3) Once, you’re signed in, select the email or mobile phone number displayed to have a verification code sent to you. 4) Check your inbox for an email from [email protected] or check your phone for a text, which contains a verification code.
What are the software requirements to use the Navia portals?
JavaScript must be enabled to access the Navia Portals from any browser. *Internet Explorer 10 can be used, but TLS 1.1 must be enabled. There are no additional software requirements for using the Navia Portals. Why was my card declined? The card is suspended due to an unsubstantiated prior transaction. The card has not been activated.
How do I register for the mynavia app?
Registering the MyNavia App is easy with these simple steps! 1) Search for “MyNavia” in Google Play or the Apple App Store and download the MyNavia App to your mobile device. 2) Launch the app and sign in with your Naviabenefits.com username and password.

How does Navia benefits card work?
The Navia Benefits Card is a debit MasterCard® that allows you to access your FSA and DCAP funds directly. Instead of paying out-of-pocket and waiting for a reimbursement, whenever you use the card, you pay for your purchase using the funds in your benefit!
How do I use my benefit card?
Wait until you get a bill that shows your insurance carrier has processed payment. Once you've received that bill, use your Benefits Card to pay it, just like you would use a credit card. Once the provider has processed your Benefits Card payment, you'll get a letter from us asking for supporting documentation.
Where can I use Navia debit card?
Where can I use the Navia Benefits Card? You'll be able to use the debit card at any merchant using the Inventory Information Approval System (IIAS) and at any medical providers who use the MasterCard® system. You can also use the debit card at any 90% rule merchants.
How do I use my Navia FSA?
Just swipe your Navia Benefit Card to pay for eligible healthcare expenses. Funds come directly out of your FSA and are paid to the provider. Some swipes require us to verify the expense, so hang on to your receipts! If we need to see it, we will send you a notification.
What can you buy with benefits card?
Eligible Expenses & Eligible MerchantsCo-payments, co-insurance and deductible expenses.Dental care (e.g. exams, fillings, crowns)Vision care, eyeglasses, contact lenses.Chiropractic care.Prescription drugs and certain over-the-counter medical items.
What can you buy with a health benefits card?
You may use your Healthy Food Card to buy fruit and vegetables, meats and seafood, dairy products, soups, healthy grains, pantry staples and more. Log in to your program website or reference your welcome materials for more information on eligible items.
Can I use my HSA debit card on Amazon?
Q: Can I use my FSA or HSA cards on Amazon? Yes, you can add your FSA or HSA card as a payment option in Your Account by clicking here.
Can I use FSA card at Target?
Target HSA- and FSA-eligible products It's important to note that Target doesn't accept HSA or FSA cards at the moment. Instead, you can use a credit, debit or gift card on eligible products and then send in the receipt for reimbursement.
Can I use my FSA card at Walmart stores?
Wal-Mart Stores implements a technology solution to enable customers to use flexible spending account (FSA) debit cards. The internally developed Inventory Information Approval System (IIAS) works by identifying FSA eligible merchandise, which have a unique ID number, as items are scanned at checkout.
How do I use my childcare FSA?
How do I use my Dependent Care FSA funds to pay for dependent care expenses? Pay your provider with your preferred payment method and save your receipts or documentation. You can only be reimbursed for care that has already been received, so wait until the period of care you've paid for has passed.
Is Navia benefits FSA or HSA?
1.The Navia Benefits Card The Navia Benefits Card is loaded with your HSA dollars and can be used to pay for eligible expenses.
Are diapers FSA eligible?
Regular diapers for newborns and infants are not FSA eligible. However, diapers used to relieve the effects of a specific disease or medical condition may qualify with a Letter of Medical Necessity (LMN) from a pediatrician or other medical practitioner.
What is a Navia card?
The Navia Benefits Card. The Navia Benefits Card is a debit MasterCard® that allows you to access your FSA funds directly. Instead of paying out-of-pocket and waiting for a reimbursement, whenever you use the card, you pay for your purchase using the funds in your benefit!
How to pay back Navia?
Pay back the plan by submitting a personal check, money order or payment to Navia Benefit Solutions through online bill pay.
How to order a second debit card?
If you would like a second debit card for a spouse or eligible dependent, or if a card is lost or stolen, you may order an additional/replacement card at no cost. You may order new or additional cards online or by submitting a written request to Navia Benefit Solutions stating your name, your employer, and whether you would like replacement cards or additional cards. Replacing lost or stolen cards will cause your existing cards to be closed. If you request additional cards your existing cards will remain active. New cards will take approximately 7-10 business days to arrive from the date they are ordered.
How long does it take to get a Navia card reactivated?
You have up to 75 days from the transaction date to submit the necessary documentation requested. Navia Benefits Card transactions that have not been substantiated by the deadline will result in the temporary suspension of your card. Your card will be reactivated once all outstanding transactions have been substantiated.
How to submit documentation to MyNavia?
You may submit the required documentation through your profile online, the MyNavia Mobile App, email, fax, or mail.
Do you have to substantiate expenses on FSA card?
Each time you swipe the card the FSA is electronically debited. According to IRS regulations you must still substantiate certain expenses. We have made it simple for you to comply with this requirement.
How to register my navia?
Registering the MyNavia App is easy with these simple steps! 1) Search for “MyNavia” in Google Play or the Apple App Store and download the MyNavia App to your mobile device. 2) Launch the app and sign in with your Naviabenefits.com username and password. 3) Once, you’re signed in, select the email or mobile phone number displayed ...
Where is Navia Benefit Solutions located?
Navia Benefit Solutions is located in Bellevue, WA. 100% of our employees work in the same office, no offsite call centers, no outsourcing.
How many megapixels does MyNavia have?
Android – 200 megapixel s. Iphone – 300 megapixels. A good practice when uploading photos through the MyNavia App is to use a lower megapixel setting on your phone’s camera (as long as the date, type, and cost of service can be clearly seen).
What are the special events that are included in the FSA?
However, in addition to the normal list of qualifying events, there are some special events exclusive to the Day Care FSA: A change in your day care costs, such as a rate decrease or increase, or receiving free day care. A change in your need for day care (your spouse loses employment or has a change in work schedule).
Do you need JavaScript to access Navia?
JavaScript must be enabled to access the Navia Portals from any browser.
How to register on the Participant Portal
Access our participant registration page by clicking the “register” button above. To register, enter your last name, first initial, email address, company code, and date of birth, and choose a username. Once you have reviewed our terms and conditions, click Submit. A temporary password will be emailed to you.
Trouble registering?
If you’re having trouble registering, the most common problem is that your benefit information is not yet set up in our system or that the information in our systems provided by your employer does not match the information you entered.
How to register the MyNavia App
For detailed instructions on how to download and register the MyNavia App, check out the Phone App FAQs section of the Participant FAQs page.
What is Navia card?
The Navia Benefits Card is a debit MasterCard® that allows you to access your Medical Flexible Spending Arrangement (Medical FSA) funds directly. Instead of paying out-of-pocket and waiting for a reimbursement, whenever you use the card, you pay for your purchase using the funds in your benefit!
How to pay back Navia?
Pay back the plan by submitting a personal check, money order or payment to Navia Benefit Solutions through online bill pay.
How to order a second debit card?
If you would like a second debit card for a spouse or eligible dependent, or if a card is lost or stolen, you may order an additional/replacement card at no cost. You may order new or additional cards online or by submitting a written request to Navia Benefit Solutions stating your name, your employer, and whether you would like replacement cards or additional cards. Replacing lost or stolen cards will cause your existing cards to be closed. If you request additional cards your existing cards will remain active. New cards will take approximately 7-10 business days to arrive from the date they are ordered.
How long does it take to get a Navia card reactivated?
You have up to 75 days from the transaction date to submit the necessary documentation requested. Navia Benefits Card transactions that have not been substantiated by the deadline will result in the temporary suspension of your card. Your card will be reactivated once all outstanding transactions have been substantiated.
Do you have to substantiate expenses when you swipe a credit card?
Each time you swipe the card your benefit is electronically debited. According to IRS regulations you must still substantiate certain expenses. We have made it simple for you to comply with this requirement.
