Open your mobile banking app and locate a cardless ATM near you. Request your withdraw. Click on the Mobile Cash Access option on the ATM.
Full Answer
How do you report a lost direct express card?
- We are sorry, we did not receive your selection – Please try again, your 16 digit card number is in front of your card, To re-enter your card number, press ...
- To access your card account information using your Social Security number, press 2
- To find out the status of your previously ordered card. ...
- If your card has been lost, stolen or damaged, press 4
How can I Activate my Direct Express card?
You can use your Direct Express card any time to:
- Withdraw cash at ATMs
- Make purchases at grocery stores, gas stations, restaurants, and convenience stores
- Get cash back at retail locations
- Pay bills and set up automatic bill payments
- Make online purchases
- Buy money orders at the U.S. Post Office
How to use direct express at ATMs?
- Depending on your location, finding a surcharge-free ATM near you can be a challenge. ...
- Most banks have daily withdrawal limits to help protect the funds on your account. ...
- If your card has expired, you will not be able to withdraw cash from ATMs. ...
- Your withdrawal may be declined if you don’t have enough funds. ...
What is the phone number for Direct Express customer service?
You can use the Direct Express Customer Service Number to check the balance on your card. To contact Direct Express Customer Service, call their toll-free phone number at 1-888-741-1115. If you are hearing impaired or deaf, please call the Direct Express TTY phone number at 1-866-569-0447.
How do I get money from Direct Express without card?
You cannot withdraw money from Direct Express without the card. The only ways to withdraw money are at an ATM, by obtaining cash back at a retail location, or by visiting any bank or credit union that displays the MasterCard acceptance mark and getting cash from a teller.
Does Direct Express have cardless benefit access?
Also known as Direct Express Cardless Benefit Access, Direct Express crisis money lets cardholders get up to $1000 associated with other funds available in their account. It doesn't give you any extra money but rather allows you to access funds already in your account.
How can I get cash advance on my Direct Express?
Direct Express emergency cash feature lets users gain access to cash up to $1000. The money is then transferred to a Direct Express credit card if you do not have the card linked to your account. The program permits cardholders to open their accounts regardless of circumstances, even without a credit card.
How can I transfer money from my Direct Express card to another card?
You cannot transfer the money from your Direct Express card to another card. You may transfer funds from your Direct Express® card account to a personal U.S. bank account only. You can do so by either calling the Direct Express® card's Customer Service Department 1 (888) 741-1115, or by visiting their website.
How can I get cash with just a credit card number?
Go to an ATM and insert the credit card. Enter the credit card PIN (call the number on the back of the card to find out the credit card PIN or to set one up). Select the appropriate options if offered: “cash withdrawal” or “cash advance.” If asked to select between “credit” or “debit,” select “credit.”
How can I get my account number and routing number from Direct Express?
Direct Express doesn't make account and routing numbers publicly available for their cards. You will be assigned an account number and Comerica Bank (the card's issuer) does have a routing number, but you won't need it. You just need to sign up and activate your card.
Can u borrow money from your Direct Express card?
6.23 Can I get a loan or cash advance from the Direct Express® card? No. Funds are not available for use until the federal benefit payment is deposited to your card account.
Can Direct Express give me a loan?
Direct Express Advance offers fast and easy loans. We're the premier company that offers a loan off of your card.
Can I borrow money from my Social Security?
No, you cannot borrow from your current or future Social Security. Through the years, there have been talks about allowing the option for loans from Social Security. However, the system was never designed to allow such a thing. Social Security was established in 1935 by Franklin Delano Roosevelt.
Can I connect a Direct Express card to cash App?
You can use the Cash App to add a Direct Express prepaid card and then use it to send money. Cash App, after all, takes all major credit cards, including VISA and MasterCard.
Can I use my Direct Express card to cash App?
Cash App supports debit and credit cards from Visa, MasterCard, American Express, and Discover. Most prepaid cards are also supported, but depositing to these cards does not work. ATM cards, Paypal, and business debit cards are not supported at this time.
Does PayPal Accept Direct Express?
PayPal accepts all major credit cards from Visa, Mastercard, American Express and Discover. If you find your credit card is not being accepted with a message such as "The card you entered cannot be used for this payment.
How can I get a loan with my Direct Express card?
There are some lenders that offer payday loans with Direct Express cards. Depending on the lender, you can apply for a loan either online or in person. To apply for a loan you must usually submit your name and personal contact information, social security number, date of birth, ID, employment status and income details.
What bank is associated with Direct Express?
Comerica BankThe U.S. Department of the Treasury's Bureau of the Fiscal Service (Fiscal Service) today announced the selection of Comerica Bank as the financial agent for the Direct Express® prepaid debit card program. The new agreement is for 5 years, beginning in January 2020.
What is Direct Express routing number?
072000096The COMERICA/DIRECTEXPRESS ROUTING NUMBER IS 072000096. YOUR ACCOUNT NUMBER IS YOUR DIRECT EXPRESS DEBIT CARD NUMBER. I FOUND THE ROUTING NUMBER ONLINE UNDER DIRECT EXPRESS FIRST THEN ONLINE INFO ABOUT COMERICA ROUTING.
How do I speak to a live person at Direct Express?
Call One of These Direct Express Numbers to Speak To a Live Person. To contact Direct Express customer service, call the Direct Express phone number on the back of your card (1-888-741-1115). For TTY, call 1-866-569-0447. The International Collect Direct Express phone number is 1-765-778-6290.
How does Direct Expres work?
How Direct Expres Card Works. A Direct Express debit card works the same as any other debit card. You can use your card to make purchases in stores, online, and over the phone at any merchant or service that accepts MasterCard. Every month, your federal assistance, including Social Security, SSI, or SSDI will be deposited into your Direct Express ...
What happens if my Direct Express card is lost?
First, if your Direct Express card is lost or stolen, or your card has been canceled by Direct Express and you are waiting for the new card to arrive but you need cash now. Second, if your Direct Express card has expired and you are waiting for their new card to arrive in the mail but you need access to your funds now.
How much is a fee per $100?
A fee of $15 per $100 is common. This equates to an annual percentage rate of almost 400% for a two-week loan. So, for example, if you need to borrow $300 before your next government benefits payment date, it would cost you $345 to pay it back, assuming a fee of $15 per $100.
Can I get a stimulus check on my Social Security card?
Yes. Most eligible Social Security, SSI, or SSDI beneficiaries will get their Economic Impact Payments or stimulus payments via their Direct Express card. The Internal Revenue Service plans to put those stimulus payments automatically on existing Direct Express cards.
How much does Direct Express charge for emergency cash?
According to Direct Express, you will pay a fee of $8.50 to $12.00 per transaction when you use the Emergency Cash service, as shown in the fee table below (highlighted in red):
Where can I get emergency cash from Direct Express?
How do I get emergency cash from Direct Express? You may pick up your money at any MoneyGram location in the U.S., U.S. Virgin Islands, or Puerto Rico. Almost all Walmart Locations have MoneyGram centers, making it easy for you to get access to your money. Just walk up to the Money Service desk or a customer service desk at your local Walmart ...
Is it safe to use emergency cash?
Safer than other options available. Getting your money using Emergency Cash is much safer when compared to other emergency loan services, like payday loans. While you wait to locate your Direct Express debit card or get your replacement card, you can use this service to get access to your funds.
Does Walmart have emergency cash?
The emergency cash program is available at Walmart. Walmart has close to 5,000 stores in the United States. Therefore, if you cannot locate your Direct Express card or are waiting for a replacement, it is each to find a Walmart location and get some emergency cash from your account.
What is Direct Express?
The Direct Express ® card is a prepaid debit card offered to federal benefit recipients who receive their benefits electronically. The debit card offers the convenience and security of using electronic transactions to spend and access your money rather than using cash for purchases.
Why is Direct Express using chip cards?
Direct Express ® is now using "chip" cards because they are more secure than cards with magnetic stripes only. An executive order dated October 17, 2014, requires all credit and debit cards that carry government funds to move to the EMV standard. Your new card still has a magnetic stripe.
How to withdraw money from ATM?
When using your card at an ATM, insert the debit card and enter your PIN. Choose either the checking or savings button on the ATM. Select "Cash Withdrawal." Enter the amount of cash needed and press "Enter." Don't forget to take your card and receipt.
What happens if you die on Direct Express?
If you die while you are a Direct Express ® cardholder, your account will not be closed until Direct Express ® is notified about your death . In the event of your death, a family member or friend should immediately notify the Direct Express ® Customer Service Department by calling the toll free number on the back of your card. Some of the funds on your card may need to be returned to the federal paying agency. Any other funds on your card will be distributed in accordance with the laws of your state.
How long does it take to get a replacement Direct Express card?
Replacement card will arrive by standard mail within 7 to 10 days.
What is the number to call to hold more than one beneficiary?
Please contact the Social Security Administration to learn the rules related to holding funds for more than one beneficiary or call toll free 1 (800)772-1213.
How to sign up for direct deposit?
To enroll in direct deposit, call Treasury's Go Direct ® helpline toll free at 1 (800) 333-1795, or visit www.GoDirect.gov. You may also sign up for direct deposit through your federal paying agency, your bank or credit union.
When did Comerica reissue the Social Security card?
Between 5 and 6 million prepaid debit cards used for issuing government payments , including Social Security and veterans benefits, were to be reissued by Comerica Bank starting in January 2015. Another 3 million cards issued to federal government employees were also to be replaced with EMV versions through the General Services Administration’s SmartPay program.
Is Comerica shutting down?
In response, Comerica senior vice president and director of government electronic solutions Nora Arpin said, according to reports, that “criminals have found a way around the controls that we put in place to safeguard cardholders.” As a result, the bank has “taken action to shut down the Cardless Benefit Access Service and has begun an investigation,” Arpin said.
What to do if you don't accept a Social Security card?
Instead, dispose of it by cutting it in half, notify Customer Service at the number below, and contact the agency paying your benefits to make other arrangements for receiving future benefit payments.
Can you ask for a PIN on Direct Express?
Direct Express ® will never contact you by phone, email or text message to ask you for your card number, password, PIN or security code. If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express ® customer service immediately by calling the number on the back of your card.
Can I use a Mastercard debit card at ATM?
You can use your Card to pay for merchandise or services from any merchant that accepts Mastercard ® debit cards. You can also use your Card at ATMs that display a Mastercard ® logo. There are no Card fees for many of these Transactions.
Can you use Direct Express to pay future government benefits?
As we discussed earlier, you cannot advance future government benefits payments with a Direct Express card. This is because they are prepaid cards rather than credit cards. You can only use them to get access to funds that have been given to you in previous payments.
Can you get emergency cash if you lost your Direct Express card?
Beyond those who are waiting for their brand-new Direct Express card to arrive, others can benefit from emergency cash: People who have lost their Direct Express card have canceled it and are waiting for a new one to arrive in the mail. Those whose cards have expired and are now waiting for a new one to arrive in the mail.
Is Direct Express a loan?
Direct Express emergency cash is not a loan. It’s your money, and when you do get your replacement card, any emergency cash you withdraw will no longer be in your account. You will not get funds beyond your benefits. Direct Express emergency funds can’t provide you with any more money than you already have in your account.
