
Coordination of benefits?
- Health insurance plans have a coordination of benefits system when the member has multiple health plans.
- The health plan that pays first depends on the type of plan, size of the company and location.
- The two insurers pay their portions of the claim and then the member pays the rest of the bill.
What is the standard coordination of benefits?
Here’s an example of how the process works:
- Let’s say you visit your doctor and the bill comes to $100.
- The primary plan picks up its coverage amount. Let’s say that’s $50.
- Then, the secondary insurance plan picks up its part of the cost up to 100% — as long as the insurer covers the health care services.
- You pay whatever the two plans didn’t cover.
Who is the BCRC and what is its purpose?
When to contact the BCRC:
- To report employment changes, or any other insurance coverage information.
- To report a liability, auto/no-fault, or workers' compensation case.
- To ask a general MSP question.
- To ask a question regarding the MSP letters and questionnaires (i.e. IEQ and Secondary Claim Development (SCD) questionnaires.)
What are the benefits of being a coordinator?
Nigeria, being the most populous country in Africa and the fastest growing economy in the region, provides great opportunities for economic growth and development, not only in the country but in the entire African region. On the flip side, these opportunities also come with challenges.
What does coordination of benefits mean?
What does "Coordination of Benefits" Mean Anyway?
- Coordination of benefits (COB) allows an insurance plan to know where they fall in the reimbursement chain
- A miscommunication in coordination of benefits can inhibit insurance companies from paying on claims
- The way an insurance company knows the coordination of benefits can vary, and the patient is ultimately responsible for knowing their benefits

How is the coordination of benefits process?
The COB Process: Ensures claims are paid correctly by identifying the health benefits available to a Medicare beneficiary, coordinating the payment process, and ensuring that the primary payer, whether Medicare or other insurance, pays first.
How does billing work with 2 insurances?
If you have multiple health insurance policies, you'll have to pay any applicable premiums and deductibles for both plans. Your secondary insurance won't pay toward your primary's deductible. You may also owe other cost sharing or out-of-pocket costs, such as copayments or coinsurance.
How do you determine which insurance is primary and which is secondary?
The "primary payer" pays what it owes on your bills first, and then sends the rest to the "secondary payer" to pay. The insurance that pays first is called the primary payer. The primary payer pays up to the limits of its coverage. The insurance that pays second is called the secondary payer.
How does coordination of benefits work Canada example?
Example: Your partner has a physiotherapy appointment. They submit the claim to their insurance plan, which covers 70%. They can then submit the claim to your plan, with the explanation of benefits statement, for the remaining 30% balance.
When two insurance which one is primary?
If you have two plans, your primary insurance is your main insurance. Except for company retirees on Medicare, the health insurance you receive through your employer is typically considered your primary health insurance plan.
How do I claim health insurance benefits from two policies?
To raise a claim from multiple health insurance plans, you need to raise it with the first insurance company towards the expenses of medical treatment. Then, you need to obtain the summary of the claim settlement, attest the hospital bills and approach the second insurance company to settle the rest of the expenses.
Will secondary insurance pay if primary denies?
If your primary insurance denies coverage, secondary insurance may or may not pay some part of the cost, depending on the insurance. If you do not have primary insurance, your secondary insurance may make little or no payment for your health care costs.
How do I determine which insurance is primary?
Primary insurance is a health insurance plan that covers a person as an employee, subscriber, or member. Primary insurance is billed first when you receive health care. For example, health insurance you receive through your employer is typically your primary insurance.
Can I have 2 insurance policies?
While it sounds confusing, having dual insurance like this is perfectly legal—you just need to make sure you're coordinating your two benefits correctly to make sure your medical expenses are being covered compliantly.
What is a cob payment?
Quick payment with coordination of benefits Coordination of benefits (COB) occurs when a patient is covered under more than one insurance plan. This process lets your patients get the benefits they are entitled to. It helps determine which company is primarily responsible for payment.
Can you use 2 benefits?
When you, your spouse or your family have more than one benefit plan, you can combine or share them to maximize your coverage. This means you can receive up to the maximum amount of coverage when you claim Drugs, Other Medical Services & Supplies, Travel Emergencies, Dental Care and Vision Care.
Can you have benefits from two employers?
Yes, individuals can have coverage under two different health insurance plans. When two health insurance plan providers work together to pay the claims of one person, it's called coordination of benefits. The following situations are reasons employees would have dual insurance coverage: The employee is married.
How does double billing happen?
Double billing: This happens when the same bill is submitted multiple times when the procedure was performed only once.
When would a biller bill secondary insurance?
If a claim has a remaining balance after the primary insurance has paid, you will want to submit the claim to the secondary insurance, if one applies. This article assumes that the primary insurance did not cross over the claim to the secondary insurance on your behalf.
Will secondary insurance pay if primary denies?
If your primary insurance denies coverage, secondary insurance may or may not pay some part of the cost, depending on the insurance. If you do not have primary insurance, your secondary insurance may make little or no payment for your health care costs.
Does primary insurance send claims to secondary?
When billing for primary and secondary claims, the primary claim is sent before the secondary claim. Once the primary payer has remitted on the primary claim, you will then be able to send the claim on to the secondary payer.
What is a COB plan?
Coordination of benefits (COB) allows plans that provide health and/or prescription coverage for a person with Medicare to determine their respective payment responsibilities (i.e., determine which insurance plan has the primary payment responsibility and the extent to which the other plans will contribute when an individual is covered by more than one plan).
What is the COB process?
The COB Process: Ensures claims are paid correctly by identifying the health benefits available to a Medicare beneficiary, coordinating the payment process, and ensuring that the primary payer, whether Medicare or other insurance, pays first. Shares Medicare eligibility data with other payers and transmits Medicare-paid claims to supplemental ...
What is BCRC in Medicare?
Benefits Coordination & Recovery Center (BCRC) - The BCRC consolidates the activities that support the collection, management, and reporting of other insurance coverage for beneficiaries. The BCRC takes actions to identify the health benefits available to a beneficiary and coordinates the payment process to prevent mistaken payment of Medicare benefits. The BCRC does not process claims, nor does it handle any GHP related mistaken payment recoveries or claims specific inquiries. The Medicare Administrative Contractors (MACs), Intermediaries and Carriers are responsible for processing claims submitted for primary or secondary payment.
What is a COB?
COB relies on many databases maintained by multiple stakeholders including federal and state programs, plans that offer health insurance and/or prescription coverage, pharmacy networks, and a variety of assistance programs available for special situations or conditions. Some of the methods used to obtain COB information are listed below:
Does BCRC cross over insurance?
Note: An agreement must be in place between the Benefits Coordination & Recovery Center (BCRC) and private insurance companies for the BCRC to automatically cross over claims. In the absence of an agreement, the person with Medicare is required to coordinate secondary or supplemental payment of benefits with any other insurers he ...
Does BCRC process claims?
The BCRC does not process claims, nor does it handle any GHP related mistaken payment recoveries or claims specific inquiries. The Medicare Administrative Contractors (MACs), Intermediaries and Carriers are responsible for processing claims submitted for primary or secondary payment.
What is the purpose of coordination of benefits?
The primary intentions of coordination of benefits are to make sure that individuals who receive coverage from two or more plans will receive their complete benefit entitlement and to prevent benefits from being duplicated when an individual has more than one policy in place. This process covers insurance pertaining to several sectors ...
When does coordination of benefits happen?
Predominantly, coordination of benefits happens when an individual has two plans in place (primary and secondary), but it may also include a tertiary plan in some circumstances.
Why is COB important?
There are numerous reasons why COB is an important process. These are summarized below: 1 A lack of coordination between the plans a person holds can result in the claim not being paid until the COB has been confirmed, thus potentially causing financial difficulties. 2 Either the individual or the insurance provider could be subjected to expenses that they did not need to pay if the insurance plans are not coordinated correctly.
What is a COB claim?
Also referred to as COB, coordination of benefits occurs when an individual is in possession of more than one insurance policy and when it comes to processing a claim, the policies are assessed to determine which will be assigned with the primary responsibility for covering the predominant share of the claim costs. The process also involves assessing the extent that other policies held will contribute toward the claim. This article will provide you with everything that you need to know about coordination of benefits.
What is the primary plan?
Order of Benefit Determination. The primary plan is always considered as the predominant provider of benefits, and it must provide these as though the claim holder does not have a second or third policy in place . The COB provisions that are specified in the insurance policy outline which plan is the primary plan.
Is the newer plan the primary or secondary?
If the patient is the primary subscriber to two commercial plans, then the plan to which they have been subscribed the longest is considered as the primary plan, and the newer plan is the secondary. Employer Coverage Rule.
What is coordination of benefits?
When a person is covered by two health plans, coordination of benefits is the process the insurance companies use to decide which plan will pay first and what the second plan will pay after the first plan has paid. 1. As an example, if your spouse or partner has a health care plan at work, and you have access to a health care plan through work, ...
Why is the health plan coordination of benefits system important?
The health plan coordination of benefits system is used to ensure both health plans pay their fair share. When both health plans combine coverage in the right way, you can avoid a duplication of benefits, while still getting the health care to which you're entitled. 5
What happens when you have two health insurance plans?
When an insured person has two health plans, one is the main plan , and the other is the second one. In the event of a claim, the primary health plan pays out first. The second one kicks in to pay some or all of the costs the first plan didn't pick up.
How do health plans combine benefits?
Health plans combine benefits by looking at which health plan of the patient is the main plan and which one is the backup plan. There are guidelines set forth by the state and health plan providers that help the patient's health plans decide which health care plan is the main plan and which one the second plan.
What happens if your health insurance pays more than what the plan felt reasonable and customary?
Once your main plan pays the reasonable and customary amount on a health care service, there may still be a balance due. This could happen if the health care provider was charging more than what the main plan felt was reasonable and customary.
Does a health plan cover a cost?
Most health plans will only cover costs that are reasonable and customary. This means the health plan provider will not pay for any services or supplies that are being billed at a cost that is more than what is the usual charge for the treatment in the area where the treatment takes place.
Do you have to pay out of pocket for a second health plan?
The second plan does not have to pay the amount the first plan did not pay if the charge is deemed out of the normal limit. The insured person could still end up paying out-of-pocket. This could still happen even if there are two health plans.
All claim submissions
Some rules apply to all coordination of benefits claims. Whether you are submitting a claim for yourself or your dependent, remember to take into consideration the following when submitting this type of claim:
Submitting your own claim
When submitting a claim on your own behalf, always first submit your claim to your primary insurance the way you normally would. Whatever your insurance doesn’t pay, you can then submit to your secondary insurance.
Submitting a claim on behalf of a child
When submitting a claim on behalf of a child, priority of payment is determined by which group plan member’s birthday (month, date) falls first on a calendar year. For example, if your birthday falls on April 12th and your spouse’s birthday falls on October 8th, then your dependant’s claims should be first submitted through your insurance plan.
Why is coordination important for healthcare?
This is because it lets you improve the benefits offered by your current healthcare plan and gives you additional healthcare coverage. For businesses, coordination of benefits can help them offer employees better healthcare coverage options without necessarily incurring additional costs. Because of this, employees can wind up paying fewer costs ...
What is a cob insurance?
One common insurance system that causes endless confusion for patients is a COB. And, while a COB might seem complex at first glance, with the right information in your hands, it can be fairly straightforward. If you're interested in learning just what is coordination of benefits and why it matters, you're in the right place.
What does a COB mean?
COB will tell which insurance to pay which portion of a covered procedure. With a COB, most insurance providers will have pre-arranged agreements or coordination of benefits rules, for which company will pay for the procedure first. Any remaining balance on the procedure can then be billed to the secondary insurance.
Is coordination of benefits an expense?
Getting started with coordination of benefits might seem like it's going to be an expense. Or, it could simply seem unnecessary. The truth is, however, coordination of benefits can actually offer a few important advantages.
Can you waive cob?
Waiving COB. The first method for handling coordination of benefits is actually to not handle it at all. If you're being presented with a health insurance plan and already have health insurance coverage , you can choose to waive your new healthcare. When waiving coverage, you can either do so just for yourself or only for your dependents.
Do COBs pay first?
The first rule of COBs to understand is that your plan will always pay first if you are the member, rather than a dependent. Once your own plan has paid out, you'll be able to use your dependent coverage under a spouse's plan.
How COB Works?
If you’re going to the doctor for a covered expense, your primary plan will cover up to its limit, and then your spouse’s secondary coverage will kick in to pay the remaining balance. Let’s say you’re going to the doctor, and the cost is $100, the primary plan will pay its fair share of $70, and then the secondary plan will pay the $30 balance.
The Nuts And Bolts Of The Coordination Of Benefits
The coordination of benefits is all about effectively combining both coverages, so you get the health care you’re entitled to while ensuring both insurance providers pay their fair share. When you use your benefits, your primary plan will automatically pay its prescribed amount.

Coordination of Benefits?
- COB creates a framework for the two insurance companies to coordinate benefits so they pay their fair share when both plans pay. COB decides which is the primary insurance plan and which one is secondary insurance. You can think of the secondary payer as supplemental coverage to …
Coordination of Benefits Rules
- COB rules depend on the size and type of the plan. Your state can also dictate the rules. Plus, large employers may have their own COB rules for medical claims. Typically, Medicaid is always considered a secondary payer. Medicareis either primary or secondary, depending on the circumstances. For instance, Medicare is the primary payer if the other insurer is a small busine…
Situations When Coordination of Benefits Is Needed
- There are various situations when two health insurers need to coordinate on medical claims. You and your spouse may be eligible for two different policies from your jobs. Your spouse might be on Medicare and you have your own health plan. You might be under 26 and have your employer's coverage and a parent's insurance. Here is a list of situations and which plan would likely serve …
Frequently Asked Questions
- Can you have two health insurances?
Yes, you can have more than one health plan. Having two health plans may mean having to pay two premiums. However, two health plans may also help reduce out-of-pocket expenses when you need health care. - What is secondary insurance?
Secondary insurance is the health plan that pays second as part of the COB process. The health plan that pays first and which one pays second depends on the type of plans and the situation. Check the table earlier on the page to see some of the scenarios.