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how do i activate my new york state benefit card

by Polly Morissette Published 2 years ago Updated 2 years ago
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To activate your NY EBT Card, follow the instructions that came with your EBT Card in the mail. The envelope containing your EBT card should have a sheet of paper with instructions on how to activate the card and set up your PIN. If you have questions about activating your card, call your caseworker.

1-888-328-6399
  1. The 19 digit card number on the front of your card.
  2. The primary EBT account holder's 5 digit mailing Zip Code.
  3. The primary EBT account holder's Social Security Number(SSN).

Full Answer

How do I Activate my New York EBT card?

How do I Activate New York EBT Card? To activate your NY EBT Card, follow the instructions that came with your EBT Card in the mail. The envelope containing your EBT card should have a sheet of paper with instructions on how to activate the card and set up your PIN.

How do I login to myBenefits?

IMPORTANT!! To Login to myBenefits or to Create an Account, you MUST use a username and password created specifically for myBenefits. You cannot use an account created for another NYS application such as unemployment Insurance, Dept. of Motor Vehicles or Child Support.

How do I Check my New York P-EBT card balance?

You can check your New York P-EBT Card balance by calling the Customer Service number on the back of your card. Here’s the phone number to call: New York P-EBT Customer Service Number: 1-888-328-6399. Also, you can check the balance on your New York P-EBT card through your last transaction receipt.

What do I do if my NYS EBT card is stolen?

SNAP deposits are made during the A Cycle of each month. First, to get a replacement NY EBT card, must immediately contact EBT Customer Service (1-888-328-6399) to report your EBT card lost or stolen. Next, Customer Service will deactivate your EBT card to protect you against potential benefit theft.

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How do I activate my New York State Benefit Identification Card?

Using a touch-tone phone, dial 1-888-328-6399. When prompted, select your preferred language from those offered – for example, press '1' for English. Next, you'll be asked to enter the 19-digit number from the front of the card using your phone's keypad.

How do I get a pin for my EBT card NY?

Creating a Personal Identification Number (PIN) for a P-EBT Food Benefit CardUsing a touch-tone phone, dial 1-888-328-6399.When prompted, select your preferred language– for example, press '1' for English.Next, enter the 19-digit number from the front of the card using your phone's keypad.More items...

How do I know if I have cash benefits on my EBT card?

If you're not sure whether your EBT card has cash benefits or not, a quick way to find out is to try withdrawing cash at an ATM using your EBT card. It is best to use an ATM located at a bank, supermarket, shopping mall, or other establishment where EBT is accepted.

Will the P-EBT card be reloaded?

All eligible children will receive a standard summer P-EBT benefit of $375, which will be reloaded on existing P-EBT 2.0 cards in December 2021.

What is the New York State benefit identification card used for?

An EBT card is also called a Common Benefit Identification Card (CBIC) and used as identification for Medicaid and other benefits. Once they are approved for benefits, clients will receive their EBT/CBIC card in the mail.

How do I get cash off my EBT card?

Step 1 Insert or swipe your card at the ATM. Step 2 Enter your four-number Personal Identification Number (PIN) on the keypad and press the “OK” or “ENTER” key. Step 3 Select “WITHDRAW CASH” and then select “CHECKING.” (Some ATMs may use different words.)

How do I activate my mass EBT card?

Instead, please follow the steps below: Call the EBT card phone number on the back of your P-EBT card: 800-997-2555. Enter your P-EBT card number (it is an 18-digit number). You will then be prompted incorrectly to enter the last four digits of your Social Security number.

How much cash assistance will I get in NY?

How much cash assistance you'll get in NY largely depends upon your family's income and size. New York pays a maximum of $789 a month to a family of three — one of the most generous among the contiguous 48 states and the District of Columbia.

Can I use EBT online?

You can buy items that meet USDA SNAP eligibility guidelines. Visit https://www.fns.usda.gov/snap/eligible-food-items for the current list of USDA SNAP eligible food items on the USDA website. Yes, we accept both EBT Food & EBT Cash for online transactions.

Will the P-EBT card be reloaded 2022 NY?

Pandemic EBT (P-EBT) was a brand-new program implemented in 2020 in response to school closures caused by the COVID-19 pandemic. P-EBT has been extended through the 2021-2022 school year, the summer of 2022, and as long as the current public health emergency continues.

Are we getting extra food stamps in 2022?

AUSTIN, Texas - Emergency SNAP food benefits have been extended for June 2022. The Texas Health and Human Services Commission (HHSC) will provide more than $317.9 million in emergency SNAP food benefits. The allotments are expected to help more than 1.3 million Texas households.

Where are my p-EBT benefits ny?

You can check your family's P-EBT food benefit transaction history by visiting www.connectebt.com or by calling 1-888-328-6399.

Where can I get my Snap benefits in New York?

New York recipients may access their cash and SNAP benefits at participating EBT locations anywhere within New York State. Cash benefits may also be accessed at participating ATM and authorized retail store locations.

What is the EBT card number?

1-888-328-6399. Once you qualify for Supplemental Nutrition Assistance Program (SNAP) or cash benefits (Temporary Assistance) you receive an EBT card, also known as a Common Benefit Identification Card (CBIC). The EBT card looks like a debit card. The EBT card allows you to buy groceries and other items with your cash benefits at participating ...

What is an EBT card?

The EBT card looks like a debit card. The EBT card allows you to buy groceries and other items with your cash benefits at participating stores and other locations. Check your EBT Balance. Access your EBT account. Toll-Free Customer Service. 1-888-328-6399.

Can you use EBT cash benefit to purchase items?

Cash Purchases. Any item may be purchased using your cash benefit account where EBT cards are accepted. Please be advised that certain types of businesses are not allowed to let you use your EBT cash benefit to purchase items or to withdraw cash on their premises.

myBenefits

myBenefits uses NY.gov, New York State's shared login service. NY.gov allows you to access online services from multiple New York State agencies with a single username and password. For more information, go to my.ny.gov.

Please Note

As of January 1, 2023, accounts that are used on myBenefits will require an email address. If you need to add or update your email address, go to my.ny.gov and update your account so you can continue to use your existing myBenefits account.

New York EBT Card FAQs

Here are the most frequently asked questions about the New York EBT Card program:

What is New York EBT?

An EBT (electronic benefits transfer) card is a plastic card that acts like a debit card that is used to distribute public assistance benefits.

How much will I get in Food Stamps in New York?

If you are approved for SNAP benefits, how much you will receive depends on your household size and net income.

How to Check the Balance on your New York EBT Card

There are three ways to check your P-EBT Balance – Over the phone, via your last transaction receipt, and online.

How Do I Activate My New York EBT Card?

Once you are approved for SNAP or Cash benefits, you will receive a New York EBT (also referred to as CBIC card) in the mail.

How to Use Your New York EBT Card at the Store

Your New York EBT card can be used at most food stores to buy eligible food items, including at:

How to Use Your New York EBT Card at an ATM

If you are receiving cash assistance benefits, your EBT card can be used at an ATM to get cash.

How to change EBT pin number?

You can change your EBT Personal Identification Number (PIN) code by phone by calling 1-888-328-6399. You will need the case head’s Social Security Number (or the Social Security Number of the oldest child on the case if you are the parent or guardian of a child who receives benefits but not on the case yourself).

What is an EBT card?

An EBT card is also called a Common Benefit Identification Card ( CBIC) and used as identification for Medicaid and other benefits. Once they are approved for benefits, clients will receive their EBT/CBIC card in the mail.

How Do I reset my New York EBT Card PIN?

Your PIN is your electronic signature for your EBT Card. It contains four (4) numbers.

How do I Activate New York EBT Card?

To activate your NY EBT Card, follow the instructions that came with your EBT Card in the mail.

What Grocery Stores Accept New York EBT Online for Delivery?

Both Walmart , Amazon, and Shoprite accept online purchasing with New York EBT statewide.

New York EBT Card Replacement Summary

First, to get a replacement NY EBT card, must immediately contact EBT Customer Service (1-888-328-6399) to report your EBT card lost or stolen.

How to order a replacement NYS medicaid card?

To Order a Replacement NYS Medicaid Card: If the cardholder receives Medicaid through your local department of social services, you can order a replacement NYS Medicaid card by calling 1-888-328-6399. Please be prepared to provide security information, including the cardholder’s date of birth and social security number.

How to access P-EBT benefits in NYS?

To access your P-EBT food benefits using your NYS Medicaid card, you must use the Personal Identification Number (PIN) you created to access your child’s P-EBT food benefits for the 2019-20 school year. If you do not remember your PIN, you can select a new by completing the following instructions:

When will children on NYS Medicaid receive P-EBT?

Eligible children who are currently enrolled in Medicaid and who successfully accessed their P-EBT food benefits for the 2019-20 school year on a NYS Medicaid card will receive their P-EBT food benefits for the 2020-21 school year on the same card. The NYS Medicaid card looks like this:

How many digits do you need to enter on a Social Security card?

You will be asked to enter the last four digits of the cardholder’s Social Security Number. The Cardholder is the person whose name is on the front of the card. Be sure to enter only the last 4 digits of that person’s Social Security Number.

How to check P-EBT balance?

Once you have set up a PIN to access your P-EBT food benefits, you can check your family’s P-EB T food benefits balance by visiting www.connectebt.com or by calling 1-888-328-6399 . For more information about P-EBT food benefits visit our Frequently Asked Questions page.

How to check EBT balance?

You can check your account balance at any time by calling 1-888-328-6399, by visiting http://www.connectebt.com/, or by having the cashier check your balance at the register at any participating food store.

How to order a replacement P-EBT card?

You can order a replacement P-EBT Food Benefit card by calling 1-888-328-6399. Please be prepared to provide security information, including the 19-digit card number that was printed on the front of the P-EBT Food Benefit card you are replacing. If you do not have that number, you will be asked for the cardholder’s Social Security Number; however, when ordering a replacement P-EBT Food Benefit card (and only when ordering a P-EBT Food Benefit card), you must enter 999-99 and then the 2-digit month and 2-digit day (MM/DD) of the cardholder’s birthday. For example, if your child’s date of birth is July 4, you would enter 999-99-0704 when asked for his/her social security number. You will then be asked to verify the cardholder’s 8-digit birthday (MM/DD/YYYY) and to enter the 4-digit Personal Identification Number (PIN) you selected for the P-EBT food benefit card that you are replacing. If you did not previously create a PIN, you will still be able to order a replacement card by following the prompts.

How to use a P-EBT card for a child?

In order to use your child’s P-EBT Food Benefit card, you must first call the EBT customer service hotline to select a Personal Identification Number – or PIN. Example of a P-EBT card. All P-EBT cards will have an ID number that starts with the letter "I". All P-EBT cards will have a 01/01/1900 DOB. Using a touch-tone phone, dial 1-888-328-6399.

How to dial P-EBT?

All P-EBT cards will have a 01/01/1900 DOB. Using a touch-tone phone, dial 1-888-328-6399. When prompted, select your preferred language – for example, press ‘1’ for English. Next, enter the 19-digit number from the front of the card using your phone’s keypad. After entering the card number, you will hear a series of options.

What do you do if you don't have a P-EBT card?

If you do not have that number, you will be asked for the cardholder’s Social Security Number; however, when ordering a replacement P-EBT Food Benefit card (and only when ordering a P-EBT Food Benefit card), you must enter 999-99 and then the 2-digit month and 2-digit day (MM/DD) of the cardholder’s birthday.

Do you enter the last 4 digits of a child's social security number?

Do NOT enter the last four digits of the child’s Social Security Number. Instead you must enter the two-digit month and two-digit day of the child’s birthday (MM/DD). For example, if the child’s birthday is July 4, enter 0704. *Be sure to enter the child’s actual birthday and not the fake birthday printed on the front of the card.

New York P-EBT Program – How it Works

The New York P-EBT program provides food benefits to children who miss the opportunity to receive school meals due to pandemic-related school closures.

How do I activate my New York P-EBT Card?

In order to use your child’s P-EBT Food Benefit card, you must first call the EBT customer service hotline to select a Personal Identification Number – or PIN.

How Do I check my New York P-EBT Card Balance?

You have two options available to you to check the New York P-EBT balance.

New York P-EBT FAQs

Here are the most frequently asked questions about the New York P-EBT program:

New York P-EBT Balance Summary

There are three ways to check your P-EBT Balance – Over the phone, via your last transaction receipt, and online.

What is an EBT card in New York?

The New York EBT card is a "debit" card that your SNAP and/or cash benefits are put on each month. To use this website to log into your account, you must have the following: A Password. If you do not have an account or need to change your Password, click on "Create User Account.".

How to contact EBT if your card is stolen?

Immediately call Customer Service at: 1-888-328-6399. If your EBT card has been lost, stolen or is no longer working, you should log in to the Client Portal or call the appropriate Customer Service number listed above to request a replacement card. They will immediately disable the old card.

What is the pin number on an EBT card?

PIN stands for Personal Identification Number. You must have a 4-digit PIN to use your EBT card. Call the Customer Service number printed on your EBT card to select a PIN if the EBT card you received is your first EBT card or your old PIN no longer works with your replacement card.

How many digits are on an EBT card?

The 19 digit card number on the front of your card. The primary EBT account holder's 5 digit mailing Zip Code. The primary EBT account holder's Social Security Number (SSN). You can also change your PIN online after you create a user account and log in.

What does EBT stand for in food stamps?

EBT stands for Electronic Benefits Transfer. If you have been approved to receive benefits from one of the programs listed below, you can use this website to view your benefit balance (s). Food Assistance (formerly Food Stamp) - Supplement Nutrition Assistance Program (SNAP) benefits. Family Assistance (FA) - Temporary Assistance ...

Can I use my EBT card for snap?

It does not cost you anything to use your EBT card for SNAP. You never get cash back when you use your SNAP benefits. You can buy the following items using your EBT card: Any food to be eaten at home by people, including baby food, non-alcoholic beverages, and seasonings.

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